Privacy policy
The Analog Collective, operated by Analog Collective LLC, operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Our Services are powered by Shopify.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through our Services, or when you otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of our Services, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used, and disclosed as described below.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or another person, or that can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot reasonably identify or be linked to you.
Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:
- Contact information, including your name, address, billing address, shipping address, phone number, and email address.
- Financial information, including credit or debit card information, financial account information, transaction details, form of payment, payment confirmation, and other payment-related information.
- Account information, including your username, password, security questions, preferences, and settings.
- Transaction information, including products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, as well as information about your previous transactions.
- Communications, including information you provide when you contact us, such as information included in customer support inquiries.
- Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information, including information about how and when you interact with or navigate our Services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, including when you create an account, use our Services, make a purchase, communicate with us, or otherwise provide your personal information.
- Automatically through our Services, including information collected from your device when you use our Services or visit our website, including through cookies and similar technologies.
- From service providers, including when we engage third parties to provide technology or other services on our behalf.
- From partners or other third parties, where permitted by applicable law.
How We Use Your Personal Information
Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes.
Providing, Tailoring, and Improving Our Services
We use personal information to provide and improve our Services and to fulfill our relationship with you. This may include:
- Processing payments and completing purchases
- Fulfilling and shipping orders
- Processing returns, refunds, exchanges, cancellations, and other transactions
- Maintaining and managing customer accounts
- Remembering preferences and products you are interested in
- Sending account and order-related notifications
- Providing customer support
- Facilitating product reviews
- Recommending products or services that may be relevant to you
- Creating and improving a more personalized shopping experience
- Understanding how customers interact with and use our Services
- Marketing and Advertising
We may use your personal information for marketing, promotional, and advertising purposes.
This may include sending marketing communications by email, text message, or postal mail, as well as showing advertisements for products or services on our Services or on other websites.
Advertising and marketing may be based on information such as products you previously purchased, products you added to your cart, or other activity on our Services.
Security and Fraud Prevention
We may use personal information to authenticate accounts, help provide a secure payment and shopping experience, detect and investigate potentially fraudulent, illegal, unsafe, or malicious activity, protect our Services and users, and maintain the security of our systems.
If you create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other account access information with anyone else.
Communicating With You
We may use your personal information to respond to questions and requests, provide customer support, communicate with you about our Services, and maintain our business relationship with you.
Legal Reasons
We may use or process personal information when necessary to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies.
We may also process information to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms, policies, or other applicable requirements.
How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate business purposes, subject to this Privacy Policy and applicable law.
This may include sharing information:
- With Shopify, vendors, and service providers that perform services on our behalf, such as IT management, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping.
- With business and marketing partners that help us provide marketing services and advertising. For example, Shopify may support personalized advertising using information relating to your online activity across different merchants and websites.
- When you direct, request, or consent to a disclosure, such as when information is required to ship products to you or when you use social media widgets or login integrations.
- With affiliates or companies within our corporate group, where applicable.
- In connection with business transactions or legal obligations, including a merger, acquisition, bankruptcy, subpoena, search warrant, other valid legal request, enforcement of our terms or policies, or protection of our Services, rights, users, or others.
- Our business and marketing partners may process your information according to their own privacy policies and notices.
Depending on where you live, you may have the right to opt out of certain uses of your personal information for targeted advertising or marketing based on your online activity across different merchants and websites. Where applicable, you may exercise those rights through the privacy choices made available through our Services.
Relationship With Shopify
Our Services are hosted by Shopify. Shopify collects and processes personal information relating to your access to and use of our Services in order to provide and improve the Shopify platform and the Services available through our store.
Information you submit through our Services may be transmitted to and shared with Shopify and with third parties that may be located in countries other than where you live.
We also use certain Shopify enhanced features that incorporate information obtained from interactions with our store, other merchants, and Shopify. Shopify may use information collected through these interactions to provide and improve these enhanced features.
In circumstances where Shopify is responsible for processing your personal information, Shopify is responsible for responding to applicable requests concerning that processing.
For more information about how Shopify handles personal information and applicable privacy rights, please review the Shopify Consumer Privacy Policy.
Depending on where you live, you may also exercise certain privacy rights through the Shopify Privacy Portal.
Third-Party Websites and Links
Our Services may contain links to websites, platforms, or services operated by third parties.
If you follow a link to a website or service that we do not own, operate, or control, you should review that third party’s privacy policy, security policy, and terms and conditions before providing personal information.
We are not responsible for the privacy, security, accuracy, completeness, or reliability of information or practices maintained by third-party websites or services.
Information you provide in public or semi-public venues, including information shared through third-party social networking platforms, may be viewable by other users of those platforms and may be used by us or third parties without limitation as to its use, subject to the applicable platform’s terms and policies.
The inclusion of a third-party link does not, by itself, constitute an endorsement of the website, service, content, owner, or operator unless expressly stated otherwise.
Children’s Data
Our Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.
If you are the parent or legal guardian of a child who has provided us with personal information, you may contact us using the information provided in the Contact Us section below to request that the information be deleted.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined under applicable privacy laws, personal information belonging to individuals under 16 years of age.
Security and Retention of Your Information
We take reasonable measures to protect personal information, but no method of transmission over the internet and no method of electronic storage is completely secure.
Accordingly, we cannot guarantee the absolute or perfect security of your personal information. Information transmitted to us may also not be secure while in transit. We recommend that you avoid using unsecured channels to communicate sensitive or confidential information.
The length of time we retain personal information depends on several factors, including whether we need the information to maintain your account, provide our Services, complete transactions, comply with legal obligations, resolve disputes, or enforce applicable agreements, terms, and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights concerning your personal information. These rights are not absolute and may apply only in certain circumstances or be subject to exceptions under applicable law.
Right to Access or Know
You may have the right to request access to personal information we maintain about you.
Right to Delete
You may have the right to request deletion of personal information we maintain about you, subject to applicable legal exceptions.
Right to Correct
You may have the right to request correction of inaccurate personal information we maintain about you.
Right to Data Portability
You may have the right to receive a copy of certain personal information we maintain about you and, in certain circumstances, request that the information be transferred to another organization.
Right to Opt Out of Sale, Sharing, or Targeted Advertising
Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information or to opt out of processing for purposes considered “targeted advertising” under applicable privacy laws.
Where applicable, you may exercise these rights through the privacy choices available through our Services.
Global Privacy Control
If you visit our website with the Global Privacy Control opt-out preference signal enabled, we may, depending on where you live and applicable law, automatically treat that signal as a request to opt out for the device and browser you are using.
If we are able to associate the device sending the signal with a Shopify account, the opt-out request may also be applied to that account where required or permitted by applicable law.
You can learn more about Global Privacy Control through the Global Privacy Control website.
Other than Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent by your browser or device.
Managing Communication Preferences
If you receive promotional emails from us, you may opt out of future promotional communications by using the unsubscribe option provided in those emails.
Even if you opt out of promotional communications, we may still send non-promotional communications that are necessary to provide our Services, such as order confirmations, shipping notifications, account-related messages, or other transactional communications.
Exercising Your Rights
You may exercise applicable privacy rights through the options made available through our Services or by contacting us using the information provided below.
We may need to verify your identity before processing a privacy request, as permitted or required by applicable law.
Where permitted by law, you may designate an authorized agent to submit a request on your behalf. Before processing a request submitted by an authorized agent, we may require proof that you have authorized the agent to act on your behalf and may also require you to verify your identity directly with us.
We will respond to privacy requests within the timeframe required by applicable law.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
Complaints
If you have concerns or complaints about how we collect, use, or process your personal information, please contact us using the information provided below.
Depending on where you live, you may also have the right to appeal our response or decision or submit a complaint to your local data protection or privacy authority.
International Transfers
Your personal information may be transferred, stored, and processed outside the country in which you live.
If personal information is transferred outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority in the United Kingdom, where applicable, unless the transfer is made to a country recognized as providing an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, Services, operational requirements, legal obligations, or regulatory requirements.
When we make changes, we will post the revised Privacy Policy on this website and update the “Last updated” date. Where required by applicable law, we will also provide additional notice regarding material changes.
Contact Us
If you have questions about our privacy practices, this Privacy Policy, or your applicable privacy rights, you can contact us using the information below:
The Analog Collective, operated by Analog Collective LLC
Email: customerservice@theanalogcollective.us
Phone: +16197368823
Customer & Returns Address: 1345 Encinitas Blvd #402, Encinitas California 92024, US
You may also contact us through our Contact Us page.