Return Policy

 

We want you to be completely satisfied with your purchase! If you are not, we are here to help.

Return Window

You have 21 days from the date you receive your item to request a return. Items received after this window may not be eligible for a refund.

Eligibility & Condition

To be eligible for a return:

• Items must be in the same condition that you received them (unworn/unused).

• Items must be in their original packaging with all tags and labels attached.

How to Initiate a Return

To start a return, please contact us via email at customerservice@theanalogcollective.us. Once your return is accepted, we will provide instructions on how and where to send your package.

• Note: Items sent back to us without first requesting a return will not be accepted.

Return Shipping Costs

• Defective or Damaged Items: If the product is damaged or defective, we will cover the cost of return shipping.

• For all other returns, the customer is responsible for paying the return shipping costs.

Restocking Fees

We do not charge any restocking fees. 

Refunds

Once we receive and inspect your return, we will notify you if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

Contact Information

For any questions regarding your return, please contact us:

Email: customerservice@theanalogcollective.us

Phone: (619) 736-8823